Shipping & Returns
Shipping
Every Flipsy tee is printed to order in our Hunter Valley workshop. We print and dispatch your order within 1–2 business days, and you’ll get an email with tracking as soon as it’s on its way.
- Free standard shipping on orders of $80 or more
- Standard shipping: $9.99 for orders under $80 (usually 3–7 business days after dispatch)
- Express shipping: $15 (usually 1–3 business days after dispatch)
- We currently ship within Australia only, with Australia Post
Christmas order dates 🎄
To have your order arrive before Christmas, please order by:
- Standard shipping: Wednesday 16 December
- Standard shipping to WA and NT: Friday 11 December
- Express shipping: Friday 18 December
These dates allow for printing, dispatch and Australia Post’s Christmas sending dates. Regional and remote areas can take a little longer, so the earlier the better. Orders placed after these dates are still printed and posted as quickly as we can, but we can’t promise they’ll arrive by Christmas.
Wrong size? We’ll swap it
Kids grow fast and sizing is tricky, so we make size swaps easy. If your tee doesn’t fit, email us within 30 days of delivery and post the original back to us. As soon as it arrives, we’ll send out the new size with free shipping. You just cover the postage to send the original back. Tees need to be unworn, unwashed and in their original condition.
Change of mind
Changed your mind? You can return unworn, unwashed tees within 30 days of delivery for a refund. Return postage is paid by you, and we’ll refund the price of the tee once it’s back with us.
Faulty or damaged?
If something’s wrong with your tee, like a print fault or damage in the post, let us know with a photo and we’ll make it right with a replacement or refund, including postage. This doesn’t affect your rights under the Australian Consumer Law.
How to start an exchange or return
Email hello@flipsy.com.au with your order number and what you’d like to do. We’ll reply with the address to post it to and take it from there.